Privacy policy
This is an informative English version. In the event of any discrepancy, the Spanish text shall prevail. Read the Spanish version.
ALORA FOOD PARTNERS, S.L. processes the personal data you provide in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Act 3/2018 on Data Protection and the guarantee of digital rights.
1. Data controller
| Controller | ALORA FOOD PARTNERS, S.L. |
|---|---|
| Tax ID (CIF) | B-93722528 |
| Address | C/ Carabela, 41 · Polígono Industrial El Viso · 29006 Málaga, Spain |
| Contact | info@alorafoodpartners.es |
2. What we process and why
| Processing | Data | Purpose | Legal basis |
|---|---|---|---|
| Enquiry form | Company, contact name, email, country and the content of your message | To answer your enquiry and maintain the resulting commercial contact | Consent (art. 6.1.a GDPR) and, where applicable, pre-contractual measures (art. 6.1.b GDPR) |
| Direct email | The data you include in your message | To reply to your communication | Consent (art. 6.1.a GDPR) |
| Commercial relationship | Customer identification and invoicing data | To manage orders, shipments and invoicing | Performance of a contract (art. 6.1.b GDPR) and legal accounting and tax obligations (art. 6.1.c GDPR) |
We do not process special categories of data, and we do not carry out automated decision-making producing legal effects.
3. Retention
- Enquiries: for as long as there is mutual interest and, where no relationship follows, up to one year from the last contact.
- Customer data: for the duration of the relationship and thereafter for the statutory limitation periods applicable under commercial, accounting and tax law.
4. Recipients
We do not disclose your data to third parties except where legally required. Our service providers acting as processors under contract may access it, in particular our web hosting and email provider and our accounting firm for invoicing purposes.
No international transfers outside the European Economic Area take place.
5. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw consent, by writing to info@alorafoodpartners.es, stating the right you wish to exercise. We may ask you to prove your identity.
If you believe the processing does not comply with the applicable rules, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or with the supervisory authority of your country of residence.
6. Security
We apply appropriate technical and organisational measures against loss, unauthorised access and alteration. The site is served over an encrypted connection (HTTPS) and form data is transmitted only to our own mailbox.
Last updated: October 2026.